Help and contact
Sudoku Sagax is a game with Sudoku and other logic puzzles, run by Vulpes Sagax UG (haftungsbeschränkt) in Straubing, Germany. Here you can find out how to reach us and find answers to the most frequent questions.
Contact
Write to us at korbi@vulpessagax.com. We reply in German or English, usually within a few days.
Report a bug or idea
In the app, open the settings and under "About" tap "Report a bug or idea". In the browser you will also find "Feedback" at the bottom of the page. Briefly describe what happened and on which device. If you would like a reply, also send us an email.
Frequently asked questions
- My progress is missing on another device. Sign in there the same way as before, that is with the same Google account or the same Apple ID. Your progress is then stored on our server and is the same on every device.
- Can I play without an account? Yes. As a guest, your progress stays only on this device. If you create an account later, it is carried over.
- Does the game work without internet? Yes, puzzles can also be solved without a connection. The results are sent as soon as you are back online.
- Are there ads or purchases? No. Sudoku Sagax has no ads and no in-app purchases.
- How do I delete my account? In the settings under "Delete account for good". What is deleted and which periods apply is explained on the page Delete account and data.
Legal
How we handle your data is explained in the privacy policy.